How business processes actually run

Process pages for the people about to change one: how each process runs, where it breaks, and what to ask the people who run it.

Manage Financial Resources

APQC's Process Classification Framework® (PCF) is an open standard developed by APQC, a nonprofit that promotes benchmarking and best practices worldwide. To download the full PCF or to view definitions and measures, please visit www.apqc.org/pcf.